1. The Contract

This contract for a short-term holiday let shall be made between the Hirer and

Richard Brown “the Owner” of the property. It will be entered into once the

booking form has been completed, the deposit processed and the Owner has

issued a holiday confirmation letter.

2. The Property and Occupancy

Although we make every effort to ensure the details and images on our

website are accurate at the time of your booking, we cannot accept any

liability for discrepancies.

The number of persons occupying the property must not exceed the number

agreed at the time of the booking. The Owner reserves the right to refuse

entry to the entire party if this condition is not respected. If knowledge of

additional guests is gained once entry to the property has already been made,

the Owner reserves the right to do one of the following:

1. Ask the additional guests to leave the property

2. Agree an additional charge for the extra guests and take payment


3. Ask the whole party to leave immediately without any refund of money

paid for unused days

4. Retain the damage deposit

3. Arrivals and Departures

The period of Hire commences, unless otherwise agreed, at 4 p.m. on the day

of arrival and terminates at 10:00 a.m. on the day of departure. Failure to

vacate all or part of the property by the requisite time may result in further

charges. The property must be left

4. Payment

A deposit equal to 25% (or as otherwise agreed) of the total hire cost is to be

paid at the time of booking.

Balance of the hire, along with the damage deposit, is due at least 8 weeks

before the hire commencement date. Failure to pay the balance on or before

the due date shall be construed as a cancellation on your part and any

deposit paid will be forfeit (unless otherwise agreed).

In the event that a booking is made less than 8 weeks before the hire

commencement date, full payment of cleared funds, including the damage

deposit, is required at the time of booking.

We are pleased to accept the following forms of payment:

1. Cheque: In pounds sterling made payable to ‘RF Finance Ltd’

2. Bank Transfer: Pounds sterling (all charges to be paid by the Hirer).

Bank details available upon request

5. Care of the Property

The Hirer shall take all reasonable and proper care of the property and its

furniture, pictures, fittings and effects in or on the property and leave them in

the same state of repair, condition, cleanliness and tidiness as at the

commencement of the hire period.

6. Additional Charges

A damage deposit will be secured against all bookings and varies according

to the property. The damage deposit will show on the holiday confirmation

letter and reflects bookings for 2 weeks and under. An additional £100

damage deposit will be added to the amount for each additional week that you

stay in the property, up to a maximum of 4 weeks. This amount will be

reflected in the holiday confirmation letter we email you. Damage deposits for

rental periods longer than 4 weeks are to be advised at the time of booking.


Except in the case of normal wear and tear, the Hirer will be held responsible

for any damage to the Property and/or its contents. Any damage must be

reported without unreasonable delay to the owners. Where possible during

the hire period, the cost of repair must be agreed by both the owners and the

Hirer, the amount which must then be paid in full to the owners. At the end of

the period of hire the damage deposit will be returned in full, within 2 weeks,

after the property has been inspected by the owners and found to be left in a

satisfactory condition. In the event of any breakages or damage being

discovered after the Hirer has vacated or if extra cleaning has been required,

the Owner will notify the Visitor by e-mail within 4 days of vacating the

premises advising of the damage(s) caused and the cost of re-instatement.

The damage deposit will be refunded less the cost of the damage and/or extra

cleaning. The Owner reserves the right to add a reasonable administration

fee, not exceeding £50, to cover the time incurred dealing with the damages.

In the event of any complaints of noise or disrespect and damage to the

property the Owner reserves the right to ask the Hirer to leave with immediate

effect and without any compensation for unused days.


Should you wish to have the property cleaned during your stay this can be

arranged at a cost of £15 per hour with a minimum of 2 hours per day. Please

kindly arrange this prior to your arrival.


For stays of 2 weeks or longer, clean linen and towels are provided. Room

services and bed changes can be provided at a cost of £15 per hour.

Special Requirements

We appreciate that getting ready for a holiday can be a manic time and we

would be more than happy to take some of the pressure off you. Whether it be

arranging activities or simply stocking the fridge with some of your favourite

foods or drinks please do not hesitate to ask for our help.

Travel cot and high chair

Upon request, there will be a cot and a high-chair available for your use.

However, linen for the cot is not provided.

7. Cancellation Policy

All cancellations must be made in writing at least 8 weeks prior to the Hire

Commencement Date

In the event of a cancellation the Owner will make every effort possible to re-

let the property. If the property is re-hired for the same or greater amount then

full repayment of any funds paid will be made; if the amount the property is

rented for is less than your original booking, you will only be refunded the

difference. However, if we are not successful in re-letting the property then

any funds paid will be forfeit. We therefore strongly recommend cancellation


If we are forced to cancel your booking for reasons outside our control you will

be refunded all sums paid.

We reserve the right to cancel any letting should you or any member of your

party cause damage to the property, its furniture or contents or should you

create a serious disturbance to any adjoining neighbours.

8. Right of Entry

The Owner shall be allowed access to the property at all reasonable times for

purposes of inspection or to carry out any necessary repairs or maintenance.

9. Complaints

We take every care to ensure a successful and enjoyable holiday. However,

in the event of a complaint about the Property or its contents it must be made

immediately to the owners. The Owner shall not be held liable for any

complaint submitted after the completion of the hire period.

10. Liability and Insurance

The Owner does not accept third party liability in respect of breach of contract,

negligence, misrepresentation or otherwise. The Owner cannot in any

circumstances accept liability for any personal injury, loss of life, damage, loss

or accident to personal property.

Hirers are advised to ensure their own insurance covers any loss or damage

to personal property during their stay and to ensure adequate personal and

travel insurance is taken out.

The property owner is not liable for any loss or interruption of internet service.

11. Facilities

Facilities will vary per Gite and are listed under each Gite page. However, all

Gites will be provided with electricity, fuel, Wi-Fi, parking for at least one car,

linen and towels (not pool towels) and all are included in the rental cost.

Smoking is not permitted in the property.