1. The Contract
This contract for a short-term holiday let shall be made between the Hirer and
Richard Brown “the Owner” of the property. It will be entered into once the
booking form has been completed, the deposit processed and the Owner has
issued a holiday confirmation letter.
2. The Property and Occupancy
Although we make every effort to ensure the details and images on our
website are accurate at the time of your booking, we cannot accept any
liability for discrepancies.
The number of persons occupying the property must not exceed the number
agreed at the time of the booking. The Owner reserves the right to refuse
entry to the entire party if this condition is not respected. If knowledge of
additional guests is gained once entry to the property has already been made,
the Owner reserves the right to do one of the following:
1. Ask the additional guests to leave the property
2. Agree an additional charge for the extra guests and take payment
3. Ask the whole party to leave immediately without any refund of money
paid for unused days
4. Retain the damage deposit
3. Arrivals and Departures
The period of Hire commences, unless otherwise agreed, at 4 p.m. on the day
of arrival and terminates at 10:00 a.m. on the day of departure. Failure to
vacate all or part of the property by the requisite time may result in further
charges. The property must be left
A deposit equal to 25% (or as otherwise agreed) of the total hire cost is to be
paid at the time of booking.
Balance of the hire, along with the damage deposit, is due at least 8 weeks
before the hire commencement date. Failure to pay the balance on or before
the due date shall be construed as a cancellation on your part and any
deposit paid will be forfeit (unless otherwise agreed).
In the event that a booking is made less than 8 weeks before the hire
commencement date, full payment of cleared funds, including the damage
deposit, is required at the time of booking.
We are pleased to accept the following forms of payment:
1. Cheque: In pounds sterling made payable to ‘RF Finance Ltd’
2. Bank Transfer: Pounds sterling (all charges to be paid by the Hirer).
Bank details available upon request
5. Care of the Property
The Hirer shall take all reasonable and proper care of the property and its
furniture, pictures, fittings and effects in or on the property and leave them in
the same state of repair, condition, cleanliness and tidiness as at the
commencement of the hire period.
6. Additional Charges
A damage deposit will be secured against all bookings and varies according
to the property. The damage deposit will show on the holiday confirmation
letter and reflects bookings for 2 weeks and under. An additional £100
damage deposit will be added to the amount for each additional week that you
stay in the property, up to a maximum of 4 weeks. This amount will be
reflected in the holiday confirmation letter we email you. Damage deposits for
rental periods longer than 4 weeks are to be advised at the time of booking.
Except in the case of normal wear and tear, the Hirer will be held responsible
for any damage to the Property and/or its contents. Any damage must be
reported without unreasonable delay to the owners. Where possible during
the hire period, the cost of repair must be agreed by both the owners and the
Hirer, the amount which must then be paid in full to the owners. At the end of
the period of hire the damage deposit will be returned in full, within 2 weeks,
after the property has been inspected by the owners and found to be left in a
satisfactory condition. In the event of any breakages or damage being
discovered after the Hirer has vacated or if extra cleaning has been required,
the Owner will notify the Visitor by e-mail within 4 days of vacating the
premises advising of the damage(s) caused and the cost of re-instatement.
The damage deposit will be refunded less the cost of the damage and/or extra
cleaning. The Owner reserves the right to add a reasonable administration
fee, not exceeding £50, to cover the time incurred dealing with the damages.
In the event of any complaints of noise or disrespect and damage to the
property the Owner reserves the right to ask the Hirer to leave with immediate
effect and without any compensation for unused days.
Should you wish to have the property cleaned during your stay this can be
arranged at a cost of £15 per hour with a minimum of 2 hours per day. Please
kindly arrange this prior to your arrival.
For stays of 2 weeks or longer, clean linen and towels are provided. Room
services and bed changes can be provided at a cost of £15 per hour.
We appreciate that getting ready for a holiday can be a manic time and we
would be more than happy to take some of the pressure off you. Whether it be
arranging activities or simply stocking the fridge with some of your favourite
foods or drinks please do not hesitate to ask for our help.
Travel cot and high chair
Upon request, there will be a cot and a high-chair available for your use.
However, linen for the cot is not provided.
7. Cancellation Policy
All cancellations must be made in writing at least 8 weeks prior to the Hire
In the event of a cancellation the Owner will make every effort possible to re-
let the property. If the property is re-hired for the same or greater amount then
full repayment of any funds paid will be made; if the amount the property is
rented for is less than your original booking, you will only be refunded the
difference. However, if we are not successful in re-letting the property then
any funds paid will be forfeit. We therefore strongly recommend cancellation
If we are forced to cancel your booking for reasons outside our control you will
be refunded all sums paid.
We reserve the right to cancel any letting should you or any member of your
party cause damage to the property, its furniture or contents or should you
create a serious disturbance to any adjoining neighbours.
8. Right of Entry
The Owner shall be allowed access to the property at all reasonable times for
purposes of inspection or to carry out any necessary repairs or maintenance.
We take every care to ensure a successful and enjoyable holiday. However,
in the event of a complaint about the Property or its contents it must be made
immediately to the owners. The Owner shall not be held liable for any
complaint submitted after the completion of the hire period.
10. Liability and Insurance
The Owner does not accept third party liability in respect of breach of contract,
negligence, misrepresentation or otherwise. The Owner cannot in any
circumstances accept liability for any personal injury, loss of life, damage, loss
or accident to personal property.
Hirers are advised to ensure their own insurance covers any loss or damage
to personal property during their stay and to ensure adequate personal and
travel insurance is taken out.
The property owner is not liable for any loss or interruption of internet service.
Facilities will vary per Gite and are listed under each Gite page. However, all
Gites will be provided with electricity, fuel, Wi-Fi, parking for at least one car,
linen and towels (not pool towels) and all are included in the rental cost.
Smoking is not permitted in the property.